Riverside Metro Auto Group & Affiliates Privacy Policy for SMS Messaging
Effective Date: 11/1/2026
Important Links
Introduction
At Riverside Metro Auto Group & Affiliates, protecting your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your information when you opt into our SMS program.
By enrolling, you agree to these terms, which comply with the 2026 Telephone Consumer Protection Act (TCPA), Campaign Registry requirements, and CTIA Best Practices.
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Information We Collect
- Phone Number: The mobile number you provide to receive SMS messages.
- Message Interaction Data: Delivery and engagement metrics such as delivery status and response keywords.
- Consent Records: Timestamps and methods of opt-in including web form, keyword, verbal, paper, or email consent.
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How We Use Your Information
- Send SMS messages, notifications, updates, and reminders according to your opt-in preferences.
- Demonstrate compliance with TCPA and Campaign Registry requirements.
- Improve messaging performance and measure engagement.
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One-to-One Consent Requirement
Under the January 2024 FCC ruling, opt-in consent applies solely to
Riverside Metro Auto Group & Affiliates. We do not share your consent with third parties or affiliates unless you expressly agree. -
Message Frequency & Data Rates
SMS message frequency will vary but will not exceed 3-5 messages per day unless there is an important notification event.
Message and data rates may apply. Please review your carrier's terms.
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Opt-Out & HELP Instructions
- Text STOP to any message to unsubscribe immediately.
- Text HELP for assistance.
- Contact us at RMAG-IT@riversidemetro.com or 19517774686.
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Data Sharing & Disclosure
- We will never sell your personal data.
- We may share data with service providers and carriers solely for SMS delivery purposes under strict confidentiality requirements.
- National Do Not Call Registry protections apply to SMS, and we honor existing DNC registrations unless you expressly opt in.
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Security of Your Information
Reasonable administrative, technical, and organizational safeguards are maintained to protect your information, although no system can guarantee complete security.
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Record-Keeping & Proof of Consent
We retain all opt-in and opt-out records, including timestamps and consent methods, to comply with TCPA 2026 and Campaign Registry guidelines.
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Changes to This Policy
We may update this Policy as laws and regulations evolve. Material changes will be communicated through SMS messages or posted on our website.
Continued use after updates constitutes acceptance of the revised policy.
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Contact Us
If you have questions about this Privacy Policy or wish to update your SMS preferences, please contact us using the information below.
Contact Information
Riverside, CA 92504
Key 2026 Compliance Elements
One-to-One Consent
Consumers consent only to the specific business they opt into and not to third parties or unrelated entities.
Clear Disclosures
Messaging frequency, charges, content, and opt-out instructions are clearly communicated.
Do Not Call Protections
SMS communications adhere to current FCC guidance regarding DNC protections.
Data Sharing & Record-Keeping
Proof of consent is retained and all operational data-sharing practices are clearly defined.